Brian Hopkins as Vice President of Customer Services for Redi Carpet, Brian is responsible for managing all aspects of customer support and service. He leads the development of the Redi Carpet’s customer-centric culture and strategy in service centers across 3 locations. Brian is a dynamic leader with exceptional ability to navigate change, create the strategy, and drive sales results.
He brings more than 25 years of leadership and service experience to Redi Carpet. His previous experience and leadership have been focused on developing and delivering customer experience-driven business processes. He has a proven track record of achievement and consistently delivers results in high-growth environments through initiatives that routinely exceed operational and service targets. His personal traits of enthusiasm, creativity, self-motivation, professionalism, having fun, and being a team player have helped in his success. Brian received a B.A. in Business Management from Loras College and an MBA from the Indiana Institute of Technology. He currently lives in Katy, TX with his wife and two children.