Cleaning & Care
Below you will find some cleaning and care directions for your products. Select the flooring type to view more details.
– Dirt and dust particles cause more damage than merely a dirty carpet. When allowed to remain in the carpet, these gritty particles can roughen the carpet’s pile and cause it to look aged and worn long before its time.
– To keep your carpet looking great for years, vacuum regularly with a good vacuum cleaner. This not only prolongs the carpet’s life but also improves its overall appearance. If there are high traffic areas that get excessive daily use, try to vacuum these areas daily.
– Remember, no carpet is completely stain-proof, and whether a carpet stains or not is determined by many factors, including how old the carpet is, the color, what the spill was (darker items are more likely to stain), how long the spill was left untreated, and even the cleaning solution used.
– When moving appliances or heavy furniture, lay a plywood panel on your floor and “walk” the item across it. This protects your floor from scuffing and tears.
– Use floor protectors on furniture to reduce indentation. As a general rule of thumb, the heavier the item, the wider the floor protector needed.
– Place a walk-off mat at outside entrances to reduce the amount of dirt brought into your home. We suggest a non-staining, vinyl-backed mat, or a woven rug that is colorfast.
– Sweep or vacuum regularly — keeping dirt and grit off your tile is the most effective way of prolonging its life.
– To clean, use a damp mop or sponge, rinse thoroughly and wipe dry.
- Glazed tiles: use an all-purpose, non oil-based cleaner.
- Unglazed floor tiles: use a solution of water and soapless detergent instead of an all-purpose cleaner.
- Do not use alkaline-based cleansers on a floor that has been sealed.
– Frequently sweep and vacuum the floor to remove loose dirt before it can scratch the floor’s surface.
– Never clean or wet mop your hardwood floor with water. Do not use any wax or cleaner that must be mixed with water, such as oil soap, as this may ruin your floor and result in a loss of warranty. Water can also dull the finish and permanently damage the floor.
– Spread manufacturer’s suggested hardwood cleaner directly on the floor and wipe with a sponge mop or appropriate cleaning applicator. Do not allow puddles of cleaner to remain on the floor’s surface. Excess liquid may damage the fiber of the wood.
– Place walk-off mats designed for hardwood floors at each entryway to minimize spreading dirt and grit throughout the house; remember to shake them out regularly. Avoid using rubber-backed or non-ventilated mats or rugs as they can damage your floor by trapping moisture.
– For spot cleaning, apply cleaner to a clean cloth and rub it onto the spot. Never apply wax agents to a urethane floor.
– Frequent sweeping or vacuuming will keep your laminate floors looking great and lasting longer.
– Complete cleaning can be done by damp mopping using the manufacturer’s recommended products. Never flood the floor with water or cleaner. After mopping, use a dry cloth to wipe the floor of any excess water.
– For spills, use a damp cloth and a mild soap or detergent. Difficult stains such as coffee or tea can be removed using a mild household cleaner/detergent and a soft bristle brush, repeating as necessary. If a stain persists, use a paste of baking soda and water and apply it with a soft-bristled brush. Light scrubbing for 10 to 20 strokes should remove most stains. Although baking soda is a low abrasive, excessive scrubbing or exerting too much force could damage the decorative surface, especially if it has a gloss finish.